Why Zara Succeeds: It Focuses On Pulling People In, Not Pushing

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Analysis of Zara's fast-fashion retailing strategy with FIT Shelley E. Kohan, based on the 4Es model of marketing, where Experience replaces Product, Exchange in new Price, Evangelism is now Promotion and Every Place is the new Place. Zara recognizes the customer as its most valuable brand asset.

Zara InstaFashion

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PDF) A Case Study on Zara's Digital Transformation

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